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Return policy

Return Policy 

* Please note that our online and in-store policies are different.

IN-STORE RETURN POLICY

For In Store items: We will be happy to exchange, refund, or issue a store credit for items returned within 14 days of the original purchase.  The items must be unworn, undamaged, with the original tags still attached, and accompanied by a receipt. Seasonal items, sale items and discounted items are FINAL SALES. Items bought with store credit are FINAL SALES. 

ONLINE RETURN POLICY

For online orders, we accept products that are unworn, undamaged, with the original tags still attached for a full refund ONLY.

You have 14 days from the day you receive the package to return via mail for a full refund. You will be credited to the original form of payment used to make the purchase. All jewelry and purses are final sale. Please include packaging slip inside your return package. Customer is responsible for return postage. 

For more questions please email info@pickeringboxwood.com we are more than happy to help!